How do you change your BigPond password?

If you've lost or forgotten your password, you can retrieve your it with our online retrieval tool - refer to our lost or forgotten password FAQ.
 
If you know your password and simply want to update it, please follow the steps below.
 
The instructions below apply to all BigPond customers.
Step 1 of 3
Step 2 of 3
Step 3 of 3:
Need help with any ADSL and/or email problems?
A note for dial-up customers